Shipping Policy
At Apple Color Lab, we are dedicated to delivering your orders promptly and securely. Please review our shipping policy below to understand how we manage deliveries:
1. Shipping Locations
We currently ship to locations within India. If you are outside our standard delivery area, please contact our support team to discuss potential shipping options.
2. Order Processing
- Processing Time: Orders are processed within 2-3 business days after confirmation of payment.
- Business Days: Our business days are Monday to Friday, excluding public holidays.
- Order Confirmation: You will receive a confirmation email with your order details once your order has been processed.
3. Shipping Methods and Delivery Time
We offer the following shipping options:
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Express Shipping: Estimated delivery time is 1-3 business days.
Delivery times may vary depending on your location and the shipping method selected.
4. Shipping Charges
- Standard Shipping: Flat rate of ₹50.
- Express Shipping: ₹150 based on package weight and destination.
Shipping charges will be calculated and displayed at checkout before you finalize your purchase.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this tracking number to check the status of your delivery on our courier partner’s website.
6. Delivery Issues
If your order is delayed, damaged, or lost during transit, please contact our support team immediately at [email/contact form/phone number]. We will assist you in resolving the issue promptly.
7. Incorrect Address
Please ensure that your shipping address is accurate at the time of placing your order. We are not responsible for delays or failed deliveries due to incorrect or incomplete address details.
8. International Shipping
- Customs and Duties: International orders may be subject to customs fees, taxes, or duties imposed by the destination country. These charges are the responsibility of the customer.
9. Contact Us
For any shipping-related inquiries, please reach out to our support team:
- Email: apple.maddy@gmail.com
- Phone: +91 98657 19966
- Address: Bus Stop, 117 & 118, Hundred Feet Road, near Periyar Statue, Sekkalai, Karaikudi, Tamil Nadu 630001